The program opens up, however when you try and perform a function it freezes up the computer and you have to control alt delete to exit the program.

BERS doesn’t lock up, but it will not let you select something new, or toggle between popup windows. There is most likely a window open that needs to be closed, and it may have opened behind another window. 

NOTE: This can be an issue if you are operating dual screens. If so, you need to experiment as to which is screen 1 and screen 2.

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